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Access to Services

    Results: 17

  • Benefits Assistance (7)
    FT-1000

    Benefits Assistance

    FT-1000

    Programs that provide assistance for people who are having difficulty understanding and/or obtaining grants, payments, services or other benefits to which they are entitled by law. The programs may help people understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with benefits administration staff; and/or represent them in administrative processes or judicial litigation. Included are benefits counseling organizations that offer a range of advocacy services and legal aid programs that offer more formalized legal assistance.
  • County Government Information Lines (2)
    TJ-3200.2500-160

    County Government Information Lines

    TJ-3200.2500-160

    Programs that provide telephone information about county government offices and services, and which assist callers to locate the office they need. Also included are organizations that provide county government information via an Internet website.
  • Dental Care Referrals (2)
    LH-2600.1700

    Dental Care Referrals

    LH-2600.1700

    Programs that link people who are in need of care which involves their mouth, teeth, gums or associated structures with dentists, orthodontists, periodontists or other members of the dental profession.
  • Disease/Disability Information (11)
    LH-2700.1700

    Disease/Disability Information

    LH-2700.1700

    Programs that provide information about the etiology, symptoms, preventive measures, screening/diagnostic procedures, and/or methods of treatment or management for specific illnesses or disabling conditions; and/or which disseminate information about the latest research with regard to a particular illness or condition. Included are programs that maintain disease registries, i.e., databases that contain information about people who have been diagnosed with a specific type of disease and have been treated by a particular hospital or live within a particular geographic area. Registry information is used by public health authorities to identify and investigate unusual patterns of occurrence of the disease and can help communities plan for and deliver needed medical services.
  • Health Insurance Information/Counseling (2)
    LH-3500

    Health Insurance Information/Counseling

    LH-3500

    Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
  • In Home Assistance Registries (1)
    PH-2400.3300

    In Home Assistance Registries

    PH-2400.3300

    Programs that maintain lists of hourly and live-in companions, home health aides, personal care aides/attendants, cooks, drivers, homemakers, housekeepers (light and heavy housework), handyworkers, gardeners/yard workers, people who provide in-home secretarial help or other similar sources of assistance, and link people who are in need of these services with appropriate resources. The program may also recruit in-home assistance personnel, screen people who apply, provide training for the workers, help in-home care recipients interview and select prospective workers and monitor the quality of care each individual receives.
  • Information and Referral (17)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Information and Referral Associations (3)
    TN-3300

    Information and Referral Associations

    TN-3300

    Organizations, which may be international, national or regional in scope, whose members are information and referral programs and individual professionals in the field who have affiliated for the purpose of advancing the field, promoting mutual interests, participating in conferences, networking with their peers, subscribing to journals and other publications, and taking advantage of other opportunities for continuing professional development. Information and referral associations may also offer certification and accreditation programs, on-line training opportunities, access to professional tools and samples of best practices, and other resources that strengthen the ability of member individuals and organizations to serve their communities.
  • Internet Information Resources (5)
    TJ-1800.3300

    Internet Information Resources

    TJ-1800.3300

    Information that is available to people with personal computers equipped with Internet connections and the appropriate software.
  • Lawyer Referral Services (1)
    FT-4800

    Lawyer Referral Services

    FT-4800

    Programs that maintain lists of private attorneys and link people who need legal assistance with lawyers who specialize in the required area of law.
  • Medical Information Lines (2)
    TJ-3200.5000

    Medical Information Lines

    TJ-3200.5000

    Programs that provide telephone information about specific health and health-related topics including specific diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics. Included are programs that have tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have medical expertise and who answer questions directly, and those that provide medical information via an Internet website.
  • Military Transition Assistance Programs (4)
    TM-5200

    Military Transition Assistance Programs

    TM-5200

    Programs that provide guidance and information regarding benefits, services and outplacement assistance for active duty separtees and retirees and their family members returning to civilian life with the objective of making the transition as smooth and stress-free as possible. Services may include benefits counseling, employment search and placement assistance, relocation services, financial planning assistance, eligibility information regarding medical and dental insurance coverage and other forms of assistance to facilitate adjustment to civilian life. Special employment transition assistance includes certification of job skills and experience; information about applying active duty job skills and experience to private sector employment; information about geographic areas of relocation including the labor market and cost of living; identification and location of employment and training opportunities; instruction in resume preparation, job analysis and interview techniques; and information about loans and grants to facilitate acquisition of employment. Also included are programs that help National Guard and Reserve personnel who have been activated for deployment resolve issues pertaining to duty requirements and employment benefits.
  • Physician Referrals (1)
    LH-2600.6500

    Physician Referrals

    LH-2600.6500

    Programs that link people who are in need of primary or specialized medical care with qualified medical practitioners.
  • Specialized Information and Referral (7)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • Street Outreach Programs (3)
    PH-8000

    Street Outreach Programs

    PH-8000

    Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
  • Veteran Benefits Assistance (46)
    FT-1000.9000

    Veteran Benefits Assistance

    FT-1000.9000

    Programs that provide assistance for veterans who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law based on service to their country. The programs may help veterans understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with U.S. Department of Veterans Affairs staff; and/or represent them in administrative processes or judicial litigation. Included are veteran rights organizations that offer a range of advocacy services as well as legal aid programs that offer more formalized legal assistance.
  • Veteran Treatment Cards (1)
    DF-7000.9100

    Veteran Treatment Cards

    DF-7000.9100

    Programs that issue picture identification that eligible veterans can use to obtain needed health care services and/or equipment.
 
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