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Information and Referrals

    Results: 17

  • Area Agencies on Aging (1)
    TD-1100.6500-050

    Area Agencies on Aging

    TD-1100.6500-050

    Substate organizations authorized under the Older Americans Act of 1965 to develop a comprehensive, coordinated system of community-based services for older adults within their planning and service area. State Units on Aging designate, provide federal and state funding, and monitor operations of AAAs. Eight states and the District of Columbia do not have AAAs and, therefore, serve the roles of both state and area agency. AAA's responsibilities include planning; development of local funding resources; and contracting with local service provider organizations to provide authorized services which include information and referral/assistance, outreach, case/care management, escort, transportation, homemaker/chore, personal care, home repair and rehabilitation, home delivered meals, congregate meals, adult day care, elder abuse prevention, nursing home ombudsman, legal assistance, employment and training, health promotion and disease prevention and senior centers as well as services that support caregivers including respite care, counseling and education programs. AAAs may provide a number of other services in situations where local service provider options are limited.
  • Child Care Provider Referrals (1)
    PH-2400.1500

    Child Care Provider Referrals

    PH-2400.1500

    Programs that provide statewide and community-based services that are designed to improve the availability and quality of child care. These programs maintain lists of child care resources and link families who are in need of child care services with child care centers, licensed family child care homes and other organization-based providers; provide information that helps families become good consumers of child care services; recruit new child care providers to expand the availability of the service locally; provide training and technical assistance for providers; and collect and disseminate data which document the demand for child care services and the current availability of child care resources. Some programs may also make referrals to preschools and many provide referrals to children's play groups.
  • Disease/Disability Information (36)
    LH-2700.1700

    Disease/Disability Information

    LH-2700.1700

    Programs that provide information about the causes and origins, preventive measures, symptoms, screening/diagnostic procedures, and/or methods of treatment or management including the latest research for specific illnesses or disabling conditions.
  • Federal Government Information Services (2)
    TJ-3200.2500-200

    Federal Government Information Services

    TJ-3200.2500-200

    Programs that provide information about U.S. government offices and services that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. In some cases, assistance is available to help identify and locate an appropriate office.
  • Health Insurance Information/Counseling (8)
    LH-3500

    Health Insurance Information/Counseling

    LH-3500

    Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
  • Health/Disability Related Support Groups (16)
    PN-8100.3000

    Health/Disability Related Support Groups

    PN-8100.3000

    Mutual support groups whose members are people who have specific disabilities, illnesses or other health conditions, their families and friends. The groups meet in-person, by telephone or via the Internet; and provide an opportunity for participants to share information, resources, practical tips for daily living and encouragement about issues related to the disability or health problem.
  • Insurance Complaints (2)
    DD-1500.4800

    Insurance Complaints

    DD-1500.4800

    Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, services, unethical or improper conduct of personnel or other inappropriate business practices of companies that sell insurance or settle insurance claims.
  • Internet Information Resources (21)
    TJ-1800.3300

    Internet Information Resources

    TJ-1800.3300

    Information that is available to people with personal computers equipped with Internet connections and the appropriate software.
  • Medical Information Services (4)
    TJ-3200.5000

    Medical Information Services

    TJ-3200.5000

    Programs that provide information about specific health and health-related topics including diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.
  • Physician Referrals (2)
    LH-2600.6500

    Physician Referrals

    LH-2600.6500

    Programs that link people who are in need of primary or specialized medical care with qualified medical practitioners.
  • Public Libraries (13)
    TJ-4400.6500

    Public Libraries

    TJ-4400.6500

    Libraries supported by public and/or private funds which provide general library services without charge to all residents of a given community, district or region.
  • Repair Services (1)
    BM-7000

    Repair Services

    BM-7000

    Programs that pay for or provide maintenance and repair services that enable people to fix essential household appliances or other essential possessions that are broken or damaged.
  • Senior Advocacy Groups (11)
    TD-1600.3100-800

    Senior Advocacy Groups

    TD-1600.3100-800

    Organizations that support the passage and enforcement of laws and other social measures that protect and promote the rights and interests of older adults.
  • Senior Housing Information and Referral (15)
    BH-8500.8000

    Senior Housing Information and Referral

    BH-8500.8000

    Programs that maintain information about retirement residences, residential care facilities and nursing homes, and link older adults who are looking for alternative living options with appropriate independent or supervised living resources.
  • Specialized Information and Referral (46)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • Street Outreach Programs (3)
    PH-8000

    Street Outreach Programs

    PH-8000

    Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
  • Women's Advocacy Groups (4)
    TD-1600.3100-950

    Women's Advocacy Groups

    TD-1600.3100-950

    Organizations that support the passage and enforcement of laws and other social measures that protect and promote the rights and interests of women.